Privacy Policy

This Privacy Policy describes how Lux Estate Apartments and Lex 2 Management LLC ("we," "us," or "our") collect, use, and share information about you when you visit our website, contact our leasing office, or otherwise interact with our community.

1. Information We Collect

We collect information you provide directly to us, including when you submit an inquiry form, schedule a tour, apply for residency, or contact our office. This may include:

• Name, email address, phone number, and mailing address
• Move-in date, desired floor plan, and rental preferences
• Application information (such as employment, income, and rental history)
• Communications you send to us, including text messages and emails
• Technical information automatically collected when you visit our website, such as IP address, browser type, and pages visited

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our community
• Schedule tours and process rental applications
• Send you informational and marketing communications, including text messages and emails, when you have provided consent
• Operate and improve our website and services
• Comply with legal obligations and protect our rights

3. SMS / Text Messaging

By providing your phone number and opting in to receive text messages, you consent to receive SMS/text messages from Lex 2 Management LLC at the phone number you provided. These messages may include leasing information, tour reminders, application updates, community announcements, and marketing communications.

Message Frequency & Charges

Message frequency varies based on your interactions with us. Message and data rates may apply according to your mobile carrier's plan. We do not charge for the messages themselves, but standard carrier rates apply.

Opt-Out

You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive from us. After you send "STOP" to us, we will send you a confirmation message and will not send you any additional SMS messages unless you opt back in.

Help

For assistance, reply HELP to any message, or contact our leasing office at (409) 257-3624 or Leasing@theluxestates.com.

Consent Is Not a Condition

Consent to receive SMS messages is not a condition of any purchase, lease, or service we offer. You may still contact us and lease from us without providing SMS consent.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors who support our services (such as application processing or customer service platforms) is permitted only to the extent needed to provide those services. Mobile opt-in data and consent are not shared with any third party.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers: With vendors who help us operate our website, process applications, run background checks, send communications, and provide customer service — only to the extent necessary to perform those services on our behalf.
• Legal Requirements: When required by law, subpoena, court order, or to protect the rights, property, or safety of Lex 2 Management LLC, our residents, or others.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our assets.

5. Cookies & Analytics

Our website may use cookies and similar technologies to operate the site, remember your preferences, and analyze website traffic. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the site.

6. Data Security

We use commercially reasonable physical, electronic, and administrative safeguards designed to protect the information we collect from loss, theft, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict our use of your information. To exercise these rights, please contact us at the information below.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: